Percentage of the network with reliable travel times
The Queensland public transport sector is performing better than the target benchmarks (agreed service levels), particularly in South East Queensland. Public transport patronage is generally improving in Queensland. The addition of new networks increases public transport use.
Travel times may have environmental, economic and social impacts. Networks with a high percentage of reliable travel times indicate better economic and social outcomes and reduced impacts on the environment.
Good road network productivity is driven by reliable travel times compared to a benchmark value. The road system network is performing better than the target benchmark by 2%–4%. Considering the growth in population, traffic and economic development, particularly in South East Queensland (SEQ), and the fact that the target was unchanged from the previous financial year, this result is positive.
Performance has improved from 2017–18 to 2018–19:
- Off-peak travel time reliability 89% (88% in 2017–18)
- AM peak travel time reliability 78% (77% in 2017–18)
- PM peak travel time reliability 72% (70% in 2017–18).
TransLink data indicates increasing public transport use in SEQ. The addition of new networks and the improvement of existing services increases public transport use.
Public transport in SEQ is performing better than the target on-time reliability benchmark for each mode. Marginal decreases in on-time performance are noted between 2018–19 and the previous financial year:
- train travel on-time reliability 95.02% (95.64% in 2017–18)
- bus travel on- time reliability 93.44% (94.68% in 2017–18)
- tram travel on-time reliability 99.80% (99.99% in 2017–18).
TransLink publishes the PT Performance Dashboard each quarter. The dashboard is a digital resources that brings greater accessibility and visibility of performance on SEQ’s public transport network. The Dashboard represents the SEQ area from the Sunshine Coast to the Gold Coast, and includes measures from on-time running, patronage, fines and warnings, passage injuries and 25 customer experience metrics.
Relevant Sustainable Development Goals’ targets
Percentage of network travel time reliability (%)
Percentage of on-time reliability of public transport trips in South East Queensland
Percentage of network with good travel time reliability during peak and off-peak periods for financial years 2011–12 to 2017–18. On-time running performance by public transport mode, for financial year 2015–16 to 2018–19.